![]() "We do oil changes and service work and we are able to take appointments. "We are still a very customer driven business and very customer friendly," added Ackerman. This year the maintenance area will be adding two new lifts and there will be a new viewing window where customers can watch the team working on their car while they wait. Most of the growth for the business has taken place on the service side. There are also plans to update the lobby and waiting room area, which currently has free WiFi, a 46" television, Keurig coffee maker and free bottled water.Īs the crew works on the car, if they notice an issue that needs to be addressed, they will present that information to the customer and if it is something the customer decides to have fixed, then the repair team can take care of it for them right away. The plan is to extend the sale into a week-long event. ![]() "With the recent change in ownership we want our customers to know that we are the same people in the store and we are still honoring rotates and balances for all of our Kauffman customers," said Ackerman.Įvery July, the biggest sale at the store is the Tent Sale, which will take place again this year. All of this knowledge is very beneficial to the customers. The store's new service manager has over 20 years of experience and the rest of the staff has over 60 years of combined experience. Each time the staff meets together, Store Manager Chad Ackerman is sure to emphasize the importance of treating every customer's car as though it were a car belonging to a family member. There will be a new website connected with Bob Sumerel Tire of Wooster in 2015 as they currently use their Facebook page to post specials on tires, alignment, oil changes and brake service.īob Sumerel Tire is a family owned business, established in 1962. in Wooster specializes in passenger, light truck, commercial, small tractor and large tractor farm tires. ![]() One of the main benefits you get when you buy tires from Bob Sumerel Tire of Wooster is a lifetime of rotations, balances and flat tire repairs for the life of the tires.įormerly Kauffman Tire, the sales and service store located at 519 Madison Ave. ![]()
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